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MSUC.Chat is run by four Skype for Business enthusiasts / professionals (sometimes!) who all work in the industry working to deliver successful client projects.

Tom Arbuthnot is a specialist Unified Communications Solutions Architect, Microsoft Certified Master and MVP, with a number of years’ experience in the field working with many companies across different verticals on global UC projects.

He spent 5 years working for a Cisco UC specialist, before moving to Modality Systems to focus on the Microsoft UC offering. He has been involved in all aspects of UC projects from presales, scoping and design, through to deployment, support and user adoption.

He is heavily involved in the UC community, regularly blogging at, co-running the Microsoft UC User Group London ( and speaking at many user groups and global events such as Microsoft Lync Conference, TechEd and Ignite. He is a contributing author to Microsoft Lync Server 2013 Unleashed, and a regular on the popular The UC Architects podcast.

Iain is based in Leeds and he specialises in the Microsoft UC technologies with +8 years experience. Iain focuses primarily in designing and deploying SFB /Lync solutions in large enterprises practices. He is active in the global Microsoft UC community via twitter (@northernUC) as well as blogging ( and also can be found answering questions on the TechNet UC Forums, plus also he is the co-founder of the Northern UC UG.

Ben is a Lync/SfB specialist consultant who has worked with most MS technologies through his career. He can get unusually excited when talking technology and always likes comparing notes and war-stories with other techies. He’s been involved in user groups & tech communities for the last 7 years and helps to run the MUCUGUK (, UCDay ( and NEBytes ( user groups.


Josh is a Principal Consulting Engineer with CDW and a Microsoft MVP, specializing in Skype for Business and Microsoft Teams deployments of all types. His Microsoft-based career in IT began over 14 years ago as an Exchange Administrator in the United States Air Force, but his real sweet spot has been in the UC realm the last few years. Josh enjoys being a regular part of the Skype for Business social community as a blogger, the author of the eBook “Skype for Business Hybrid Handbook”, and the guy in the cowboy hat on the semi-weekly #TeamsRecap webcast. He can be reached in the Twitterverse as @GetCsJosh, and with the SIP address